Beating around the bush
Last year I bought a new Holden Colorado 4WD dual-cab and within two weeks of delivery a squeak had developed in the left-hand front suspension. My dealer lubricated the bushes but this did not fix the issue. I have now learnt that this is a known problem with the Colorado. I read in your column a few months ago that a fix was only a couple of weeks away. It has now been six months and I am still awaiting a fix for this issue. It is not a very good advertisement for this vehicle when you are driving down the street and people stare due to the loud squeaking noise the vehicle is making, not to mention embarrassing. I have contacted Holden customer service in regards to this issue and the response I received from them was that these things take time and at this stage there are no parts available to fix is issue. How long should one be reasonably expected to wait for a fix for this problem?
Scott Davies, email. The information we received from Holden last week was that the bushes were available to fix the squeak, so go back and tell your dealer.
I would like to know why the turbo in my 2008 diesel Mitsubishi Triton GLXR dualcab just stops working. It happens about once a month. It can be when it’s towing or not, the weather could be hot or cold, or when it’s working harder. No lights come on and the turbo does not make any unusual sounds. If I pull over and shut down the motor and start it again, the turbo is back in action. My mechanic hasn’t been able to find any faults, and he’s changed the air filter and a couple of other parts. What can I do?
Craig, email This is one of the nasties of modern cars, the issues that have no ready explanation. It could be electronics— the computer, detecting something is not right, shuts the turbo off. Re-starting in effect reboots the computer.
The headlights on my 2012VW Amarok Highline can at best be described as pathetic. When I complained to the dealer at the first service I was advised the lights were within specification. The difference between high and low beam is marginal, as evidenced by me driving around for the past two months on high beam all the time without being abused or flashed. I have been in contact with VW Australia, jumped through all their hoops, taken it to another dealer to have them assess it, only to be told that lights were within specification. I amled to believe the MY13 Amarok is fitted with ‘‘Variant 2’’ lighting, which is far superior. I’ve emailed both VW Germany and VW Australia asking if the later lighting system would fit to my vehicle. VW Australia’s ‘‘Second and Final response’’ email to my complaint states that as vehicle had been examined by two authorised VW dealerships and it has been determined to be operating to the manufacturer’s specification, and no fault has been found with headlights, nothing further will be done. When I asked one dealer if mine was the only complaint, he told me three out of every five people complain about the poor lighting. I am at a loss as to where to go from here. I love the vehicle but hate the lights.
Ian Page, email We put Ian’s questions to VW Australia. It said would get his car in to check the headlight alignment but to date nothing has happened. Given VW’s unprecedented acknowledgement of complaints from customers about its products I would suggest Ian pursue the matter further. Managing director John White has said in newspaper advertisements that VW is there to help answer any question a customer, or potential customer, might have.
Squeaky six months: AColorado owner awaitsnewbushes