Sick turbo blows no good

Herald Sun - Motoring - - Ask Smithy -

A few weeks ago I no­ticed a sig­nif­i­cant loss in power in my 2010 turbo diesel Hyundai iLoad. There are no other engine is­sues I can see but I have a strong feel­ing the turbo is no longer func­tion­ing. I am con­stantly chang­ing down gears on slight hills. The dealer says there is no prob­lem with it. I Googled and dis­cov­ered sev­eral other own­ers with sim­i­lar turbo trou­ble but Hyundai says there is no known is­sue with the turbo. I am in my fi­nal year of war­ranty and want the prob­lem rec­ti­fied be­fore it ex­pires. Martin Burgess, email

The com­pany has an on­go­ing re­spon­si­bil­ity to fix it be­yond the end of the war­ranty. The loss of per­for­mance with­out the turbo should be huge, as the dealer should eas­ily ob­serve, so ap­proach them again and ask that some­one go with you so you can demon­strate what it is you’re con­cerned about. We’ve had no other re­ports of turbo prob­lems with the iLoad. Have your dealer check that oil is get­ting to the tur­bocharger and also check the op­er­a­tion of the waste-gate.


I fol­lowed your sug­ges­tion, invit­ing the man­ag­ing di­rec­tor of VW Aus­tralia to drive with me in my Amarok at night and con­vince me the ve­hi­cles light­ing sys­tem was of an ac­cept­able stan­dard. Fol­low­ing a phone call from cus­tomer re­la­tions and the for­mal re­sponse in writ­ing that I sought, VW re­fused my re­quest. I then asked mem­bers on the Amarok own­ers’ web­site to con­tact me re­gard­ing their ex­pe­ri­ences with VW and/or deal­ers with re­solv­ing head­light prob­lems. I re­ceived five re­sponses, of which all had com­plained to deal­ers and af­ter as­sess­ment were all found to be within spec­i­fi­ca­tion. I still hope for a sat­is­fac­tory res­o­lu­tion — any sug­ges­tions where to go from here would be cer­tainly ap­pre­ci­ated.

Ian Page, email It’s now a stand-off. En­gage an au­to­mo­tive en­gi­neer to as­sess the lights and give you an ex­pert opin­ion on their per­for­mance. Once you have that, ap­proach VW again.


Last year my busi­ness part­ner and I bought two new 2012 Holden Colorados. Apart from the ex­tremely poor build of th­ese cars, in­clud­ing rat­tling seats and squeaky strut tops, I am hav­ing dif­fi­cul­ties get­ting the deal­er­ship to re­pair a faulty seat belt pre-ten­sioner, a fault they di­ag­nosed. They say the

Power vac­uum: A

Hyundai iLoad; top right, Holden

Colorado ute

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