Sick turbo blows no good
A few weeks ago I noticed a significant loss in power in my 2010 turbo diesel Hyundai iLoad. There are no other engine issues I can see but I have a strong feeling the turbo is no longer functioning. I am constantly changing down gears on slight hills. The dealer says there is no problem with it. I Googled and discovered several other owners with similar turbo trouble but Hyundai says there is no known issue with the turbo. I am in my final year of warranty and want the problem rectified before it expires. Martin Burgess, email
The company has an ongoing responsibility to fix it beyond the end of the warranty. The loss of performance without the turbo should be huge, as the dealer should easily observe, so approach them again and ask that someone go with you so you can demonstrate what it is you’re concerned about. We’ve had no other reports of turbo problems with the iLoad. Have your dealer check that oil is getting to the turbocharger and also check the operation of the waste-gate.
HARD AS A ROK
I followed your suggestion, inviting the managing director of VW Australia to drive with me in my Amarok at night and convince me the vehicles lighting system was of an acceptable standard. Following a phone call from customer relations and the formal response in writing that I sought, VW refused my request. I then asked members on the Amarok owners’ website to contact me regarding their experiences with VW and/or dealers with resolving headlight problems. I received five responses, of which all had complained to dealers and after assessment were all found to be within specification. I still hope for a satisfactory resolution — any suggestions where to go from here would be certainly appreciated.
Ian Page, email It’s now a stand-off. Engage an automotive engineer to assess the lights and give you an expert opinion on their performance. Once you have that, approach VW again.
Last year my business partner and I bought two new 2012 Holden Colorados. Apart from the extremely poor build of these cars, including rattling seats and squeaky strut tops, I am having difficulties getting the dealership to repair a faulty seat belt pre-tensioner, a fault they diagnosed. They say the
Power vacuum: A
Hyundai iLoad; top right, Holden