Stick in the reboot
I bought a Hyundai i30 Elite in March this year and, on the whole, I’ve been happy with it. But I’ve had to take it back to the service department three times so far this year because of malfunctions with the entertainment-navigation unit. Less than two weeks after purchase the whole unit had to be replaced because it wouldn’t stop scanning backwards through radio stations and CD tracks then, a few months later, the maps crashed. Last week the Bluetooth froze. I asked the service department if there was any way I could manually reboot the system, the way you can with a computer, but they told me it had to be done by them, usually by updating the software. I can accept that computer systems freeze. What I can’t understand is why Hyundai can’t either fix the errors in a software update or provide a way for customers to reboot the system themselves. My previous experience is that their customer service line doesn’t return phone calls when promised. Jack Benny, email Hyundai spokesman Bill Thomas, says: “We are aware that some satnav units have had issues with Bluetooth connectivity and some other functions. Hyundai has a new nav upgrade patch available now in dealerships which has been in the market for a couple of weeks and we are confident that this fix is robust and comprehensive.”
KOMPRESSOR A KEEPER
My husband is unwell and will not be able to drive again and I’m now in charge of two cars. I want to sell one and I need your advice regarding which one to keep. They are a 2004 Mercedes 200C Kompressor with about 100,000km on the clock in excellent condition and a 2011 Honda Civic CS from England with 15,000km only on the clock. My concern is that, even though the Honda is excellent and lovely to drive, I realise that it most likely won’t last as long as the good old Merc and, of course, I think that the Merc is a whole lot safer if I’m ever in an accident. Ros Greenwood, email The smart move is to sell the Benz before it ends up costing you a lot in repairs, but if you have an emotional connection to it then sell your other car— you’ll get more cash for the Honda.
MEGANE AND AGAIN
Please give me your thoughts on the Renault Megane RS 250 versus the Renault Megane 265. Is there a great deal of difference between them? I amlooking at the Trophy model in both these cars, so is the new 265 that much better than the 250? I have an opportunity of buying a near-new 250 Trophy at a substantial price advantage. Lou, email The newer car is a little quicker and sharper at the limit, but the 250 is virtually as good and you would be saving more than $7000. So we’d recommend the 250 this time.
CAMRY, OH CHUM
I will be shortly buying either a Toyota Hybrid Camry or a Prius 2010. With the Prius the RACV have told me you have to run on premium unleaded while the Hybrid Camry can run on standard unleaded. Given the Prius is about 4.0L/100km and the Camry is about6.0L, which should I buy? I travel about 15,000km a year. Peter Coutts, email It’s silly to make a purchase just based on fuel, unless the cars are identical. The Camry is a better drive and you’re supporting the local industry, so we’d lean that way.
BUY LOCAL PUSH
Instead of giving the car industries millions upon millions of our taxpayerfunded money, why not offer the equivalent in cash rebates back to the customers? Give customers a cash rebate for buying a locally manufactured vehicle and you are guaranteed an increase in local sales. Just look at the trend when the previous government offered incentives for LPG- fuelled vehicles, when sales went through the roof and it created more employment in that segment. If you want to compete with imports and with pricing then this is an option that is achievable. I personally believe it doesn’t matter how much money you give the last remaining local car giants as the money always runs out and so does their time and patience. Gabi Yammouni, email The real problem today is that Australians want SUVs and small cars, but only the Ford Territory and Holden Cruze are made here.
Blue in more than the tooth: Hyundai i30’s satnav has been playing up