In un­fa­mil­iar Ter­ri­tory

Herald Sun - Motoring - - ROADSIDE ASSIST -

We have just had our 12-year-old Ford Ter­ri­tory written-off by a ru­n­away car. Thanks for the ad­vice back in Fe­bru­ary 2005, as we have loved it and, apart from dents and scratches, it has driven re­ally well. We’re aim­ing to spend about $40,000 for a re­place­ment, ei­ther new or near-new, and my first instinct is to get an­other Ter­ri­tory as it fits me re­ally well. I have tested the Subaru Forester and Out­back, as well as the new VW Tiguan, but prefer the Ter­ri­tory’s high seat­ing. Also, I do 25,000km a year with no tow­ing so is it worth go­ing diesel? An­drew Gill, email

If you were happy with the Ter­ri­tory you should go again, as it will be your last chance. The cars you’ve tested are con­sid­er­ably smaller so test a Kia Sorento, our for­mer Car of the Year that gets The Tick, be­fore a fi­nal de­ci­sion. Don’t go diesel as you need to drive more than 30,000km an­nu­ally for the sums to work.


I have been very happy with my 2012 Hyundai ix35, owned since new, and am con­sid­er­ing a new Tuc­son or Kia Sportage. At my last ser­vice, two months ago, I told the dealer there was a slight clunk­ing noise in the steer­ing col­umn and I was told the steer­ing rack needed to be re­placed. I was told this would be done un­der the five-year/un­lim­ited kilo­me­tre war­ranty. Since then I have had five con­ver­sa­tions with the dealer and three with Hyundai to no avail. Hyundai says I have done too many kilo­me­tres for the age of the car and they al­leged I used the car for busi­ness and de­nied the claim. I am very dis­ap­pointed in Hyundai, hav­ing steered my wife and a few oth­ers to buy their cars — then they do not want to hon­our their own war­ranty. It makes me ques­tion the va­lid­ity of five and sev­enyear war­ranties. Ray Hart­ney, email

Hyundai was em­bar­rassed by your sit­u­a­tion. Spokesman Guido Schenken has good news: “All sorted. It was a mis­com­mu­ni­ca­tion, a process er­ror and we are honour­ing the war­ranty and are in touch with the customer.”


I am hav­ing a heat­ing is­sue with my 2014 Jeep Grand Chero­kee. The Jeep ser­vice de­part­ment has looked at it three times from about 6000km. When tow­ing a 2.9tonne load up­hill over a longer dis­tance, the ra­di­a­tor tem­per­a­ture goes up to near boil­ing. Oil temp last time was 121 de­grees, the trans­mis­sion 98. It has even risen steeply, when not tow­ing, up a steep long climb. The ser­vice manager says they will fix it, even af­ter the war­ranty ends soon. Ian Dunn, email

Jeep spokesman Glenn But­ler replies: “Since the nee­dle climbs but never goes be­yond the gauge’s bounds it is en­tirely plau­si­ble that the ve­hi­cle is op­er­at­ing nor­mally. Any reading within the gauge’s en­tire range is ac­cept­able, and not detri­men­tal to the en­gine. The rea­son for hav­ing an en­gine temp gauge is so the owner can mon­i­tor en­gine tem­per­a­ture, par­tic­u­larly dur­ing such ex­treme use. Should the nee­dle pass be­yond the gauge’s up­per limit, rest­ing the ve­hi­cle is ad­vised. We will keep a close eye on Mr Dunn’s case.”


Re car­bon diox­ide emis­sions. The po­lit­i­cally cor­rect peo­ple were bang­ing on about “global warm­ing” for years. When they fi­nally worked out that the world wasn’t get­ting any warmer, they changed the name to “cli­mate change”. David Stock­man, email

There have been a lot of emails and that’s the whole point — to get peo­ple talk­ing about this. From both sides.


Yes, CO2 is not the worst green­house gas and bat­ter­ies can pose a dis­posal prob­lem. But to deny we have an ef­fect on the en­vi­ron­ment is just wrong. Gra­ham Smith, email


Why do peo­ple buy elec­tric cars think­ing that they are pro­duc­ing zero emis­sions when al­most all base-load power is pro­duced by coal and gas? All they are do­ing is trans­fer­ring their emis­sions to an­other lo­ca­tion. Tom Kunek, email

It’s a very com­pli­cated sub­ject but elec­tric cars are com­ing and gov­ern­ments, not just cus­tomers, need to ad­just.

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