MONEY BACK

Herald Sun - Motoring - - THE INSIDE LINE -

Some Ford own­ers will get a small re­fund af­ter a road­side as­sis­tance fee mis­take. Ford Aus­tralia ad­ver­tised free road­side as­sis­tance with stan­dard sched­uled ser­vic­ing from May 2012 to July 2017, but has found cus­tomers paid up to $15.95. It’s apol­o­gis­ing and ex­plain­ing the re­fund process to own­ers.

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