HELPDESK

Herald Sun - Switched On - - Gadgets -

SEND YOUR QUES­TIONS TO TECHSPERT@NEWS.COM.AU I’ve re­cently adopted a Sam­sung Galaxy SIII smart­phone. I use to down­load and copy im­ages and videos to CD and DVD. Still im­ages are down­loaded eas­ily, but videos do not work. How­can I re­solve this? One way to down­load videos to your com­puter from your Sam­sung Galaxy phone is through an app called Kies Air. If it’s not on your phone al­ready, you can down­load it from Google Play (http://bit.ly/15twL8P). This app al­lows your phone’s con­tents to be shown on a web browser, where you can se­lect the videos and down­load them cor­rectly.

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