STEL­LAR SER­VICE

High­fields’ Own chats with owner of Gar­den City Tyre and Me­chan­i­cal Jai Ozog about how his com­mit­ment to cus­tomers has had him recog­nised for stel­lar ser­vice

Highfields' Own - - STELLAR SERVICE -

What do you think makes stel­lar ser­vice?

At Gar­den City Tyre and Me­chan­i­cal we thing stel­lar ser­vice is some­thing that we pro­vide to all our cus­tomers by ask­ing a lot of ques­tions as to what is best suited to their needs and wants. We will and do al­ways go out of our way to pro­vide the best ser­vice and prod­ucts pos­si­ble.

How long have you been in this in­dus­try?

I have been in this in­dus­try for ap­prox­i­mately 20 years.

Are you a Dar­ling Downs lo­cal?

Yes, I was born and bred on the Dar­ling Downs.

How old is the busi­ness?

Gar­den City Tyre and Me­chan­i­cal was orig­i­nally founded by Len Kennedy who started Toowoomba Steer­ing and Sus­pen­sion Ser­vice, which has been around for the best part of 40 years.

What do you pride your­self on?

We pride our­selves on qual­ity prod­ucts, stel­lar ser­vice and good old-fash­ioned hard work — at the end of the day we need to keep all our cus­tomers safe on the road!

What do you at­tribute your suc­cess to?

There are so many ar­eas we can at­tribute our suc­cess to — it is hard to nail it down to one thing, but I would have to say it would be the team of top ladies and gen­tle­men the make this place tick ev­ery­day — their en­thu­si­asm and ded­i­ca­tion is sec­ond-to-none.

What’s in the fu­ture for your busi­ness?

I would like to ex­pand the busi­ness and pro­vide a mo­bile ser­vice to the Dar­ling Downs.

Gar­den City Tyre and Me­chan­i­cal would like to thank all of their ex­ist­ing cus­tomers and would like to in­vite new cus­tomers to ex­pe­ri­ence one of the best ser­vices and prod­ucts on the Dar­ling Downs.

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