Video prob­lems

ImagineFX - - Imaginenation -

First of all, thanks for a great magazine. At 55, I’m a late­comer to art and I learn some­thing from ev­ery is­sue. I do how­ever have one com­plaint. The videos of­ten have play­back is­sues even on an iPad Pro with fast fi­bre broad­band. But even more prob­lem­atic is the lack of com­men­tary on most of them. They fly along and are re­ally hard for a new­bie to fol­low. I would get so much more from them if tech­niques were ex­plained. More begin­ners ar­ti­cles, es­pe­cially Pho­to­shop or Clip Stu­dio Paint ones, would be great too. Mean­while, keep up the good work. John McGuigan, via email

Claire replies Thank you for your com­ments, John. I agree with you about the videos – we would love more au­dio. We do try to get the artists to do au­dio, but some of them are just too shy. Some­times there’s a lan­guage is­sue, too. Fur­ther­more, we com­press the video for the iPad edi­tions and have not no­ticed any lag or re­ceived any other com­plaints with these. Was it a par­tic­u­lar video that was af­fected? Has any­one else had sim­i­lar prob­lems?

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