Kathy cashes out

After 36 years on the job, bank teller Kathy Tucker is re­tir­ing from the Childers NAB with plenty of fond mem­o­ries:

Isis Town and Country - - Front Page - By LEAH KIDD

IT WAS with mixed emo­tions that Kathy Tucker took her fi­nal walk through the doors of the NAB bank in Childers after 36 years as a teller.

“I al­ways wanted to work some­thing like this. I al­ways wanted to stay lo­cal be­cause back then you didn’t want to leave home,” she said.

The job was Kathy’s first after she left high school and now a mar­riage, house and two chil­dren later, she’s ready to re­tire.

“My job here is done,” she joked.

But her co-work­ers at the NAB bank in Childers said Kathy would be sorely missed by both the staff and cus­tomers.

Kathy said many of her cus­tomers had been bank­ing with her since she started there.

“Yes, that’s most of my cus­tomers. There’s some that say, ‘Oh, when I first was work­ing in the ser­vice sta­tion, you’ve been here ever since.’

“And the pubs. I’ve been here since the peo­ple in the pubs have been. They’ve prob­a­bly been here less than I have but I’ve been with them the whole time,” she said.

“It’s not just a job, it’s my bank – it’s my bank and my cus­tomers. You sort of take own­er­ship be­cause you’ve had those cus­tomers for so long you like to treat them well.”

And as Kathy moves from be­hind the glass for a photo, she can barely make it out the door as cus­tomers stop for a chat with their favourite teller.

But de­spite the years of ser­vice, Kathy said bank­ing did not run in her fam­ily. Her fa­ther was a cane farmer, her mother a stay-at-home mum and her three brothers all chose trades.

And it doesn’t look like the pro­fes­sion has been handed down to the next gen­er­a­tion ei­ther, with her daugh­ter grad­u­at­ing in pharmacy and her son do­ing a fit­ter and turner ap­pren­tice­ship.

Kathy said she would leave NAB with many mem­o­ries, es­pe­cially those from the “old days”.

“I’ve seen a lot of staff come and go and a lot of changes come and go,” she said.

“In the old days, the bank man­ager could do ev­ery­thing. It didn’t mat­ter whether you were a business or a per­son, he could just do ev­ery­thing.

Kathy said the sys­tems were also dra­mat­i­cally dif­fer­ent from when she first started.

“In the old days we had a real old-style ledger ma­chine – it was a real ‘crack­ers bangers’ sort of thing,” she said.

“And ev­ery­thing was hand writ­ten, whereas nowa­days it’s all on com­put­ers.”

De­spite the changes, Kathy said the tech­nol­ogy hadn’t been frus­trat­ing.

“I’ve just em­braced it. That’s how things are, you’ve just got to move with them,” she said.

“The lack of be­ing able to do things for cus­tomers – what you could do many years ago you can’t do now – that’s prob­a­bly the thing that frus­trates you the most.”

It’s a frus­tra­tion she won’t have to worry about now. Not much, any­way.

“I’ll still do some temp work, just to keep my hand in,” she laughed.

But Kathy said she was look­ing for­ward to en­joy­ing her re­tire­ment, catch­ing up on house­work, in­dulging in sleep-ins, do­ing some gar­den­ing and com­plet­ing ren­o­va­tions on her Booyal home.

“Just wak­ing up one day and not hav­ing to do any­thing,” she said.


JOB’S DONE: Kathy Tucker re­tires from the NAB bank.

Kathy Tucker has many fond mem­o­ries of work­ing at the NAB in Childers.

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