Aus­tralia Post changes, and says why

Isis Town and Country - - News - By MIKE DERRY

AUS­TRALIA Post is chang­ing the way it op­er­ates, and cus­tomers have been given a face-to-face ex­pla­na­tion of what is hap­pen­ing.

Mail Net­work Queens­land Ru­ral South de­liv­ery op­er­a­tions man­ager Col James said the changes were all about main­tain­ing the or­gan­i­sa­tion’s vi­a­bil­ity as a busi­ness.

“Let­ters have al­ways been a big part of what we do, but we’re chang­ing the way we’re do­ing it,” he said.

Mr James said 97% of all let­ters posted these days were busi­ness let­ters.

And more and more peo­ple were us­ing elec­tronic means to com­mu­ni­cate. “We don’t see Christ­mas cards like we used to,” he said.

“Now peo­ple are send­ing those elec­tronic im­ages you get as Christ­mas greet­ings.”

Mr James said cus­tomers were be­ing sup­port­ive of the changes.

“They don’t want the post of­fice to dis­ap­pear,” he said.

The Aus­tralia Post work­ers were also hand­ing out ap­pli­ca­tion forms for the My Post con­ces­sion ac­count, which gives con­ces­sion card-hold­ers the chance to buy a stamp for 60 cents.

Aus­tralia Post says posties are de­liv­er­ing 1.2 bil­lion fewer let­ters than they did seven years ago.

The com­pany is pre­dict­ing a loss this year of about $350 mil­lion in the mail ser­vice, Aus­tralia Post’s first full-year loss in more than 30 years.

The losses in the mail ser­vice are over­whelm­ing the profit from parcels.

Aus­tralia Post’s plan is to in­tro­duce a reg­u­lar ser­vice that will give cus­tomers the cheap­est op­tion to send non-ur­gent mail.

It will be de­liv­ered two days slower than the cur­rent timetable.

Cus­tomers who want to send mail at the cur­rent sched­ule will pay more for a Pri­or­ity ser­vice.

Ex­press Post will still be avail­able as a as a guar­an­teed next-day de­liv­ery ser­vice.

Posties will still de­liver mail five days a week.

Aus­tralia Post says it is com­mit­ted to keep­ing its na­tional net­work of 4400 post of­fices, in­clud­ing in re­gional and ru­ral com­mu­ni­ties.

Newspapers in English

Newspapers from Australia

© PressReader. All rights reserved.