No dis­count ap­plied

Isis Town and Country - - News -

BUND­ABERG Re­gional Coun­cil is re­quest­ing all pen­sion­ers who have a non-de­sexed dog to care­fully check the reg­is­tra­tion re­newal no­tice fol­low­ing a sys­tem er­ror which saw a small per­cent­age of no­tices dis­trib­uted with in­cor­rect fee to­tals.

Cr Wayne Honor said the er­ror af­fected about 370 of the more than 15,000 re­newal no­tices.

“As a re­sult, a num­ber of peo­ple may re­ceive a reg­is­tra­tion re­newal no­tice with­out the cor­rect pen­sioner dis­count ap­plied,” Cr Honor said.

“Coun­cil has is­sued letters to all of the af­fected res­i­dents to ex­plain that, while they may re­ceive a re­newal no­tice for $70, the cor­rect fee for a non-de­sexed dog with a pen­sioner dis­count is $46.

“We apol­o­gise for any in­con­ve­nience which this un­fore­seen cir­cum­stance may cause and thank those af­fected res­i­dents in ad­vance for their un­der­stand­ing.”

Cr Honor said any­one who paid in per­son at the coun­cil or had reg­is­tered to pay via BPAY VIEW would have the cor­rect amount avail­able to pay im­me­di­ately.

Any­one who be­lieves they have been charged the in­cor­rect fee can con­tact the coun­cil on 1300 883 699.

Cr Honor said this year’s re­newals would for the first time pro­vide in­cen­tives for peo­ple to de­sex and mi­crochip their dogs.

“Fol­low­ing com­mu­nity feed­back, coun­cil has in­tro­duced new cat­e­gories which re­ward dog own­ers who are do­ing the right thing,” he said.

A full list of the fees and charges as­so­ci­ated with dog reg­is­tra­tion can be found at bund­aberg.qld.gov.au.

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