Not happy, Tel­stra

Isis Town and Country - - Opinion -

TEL­STRA has ad­vised that an NBN ap­point­ment was made in re­gard to my ser­vice. It has not ar­rived and I have again asked them to at­tend to fix­ing my fault, I have had enough of this third-world ser­vice. No land line phone nor in­ter­net for five weeks, go­ing into the sixth. I in­tend let­ting ev­ery­body, in­clud­ing all political par­ties, know about this de­ba­cle. First of all told to con­tact provider (Tel­stra) then ad­vised it was NBN is­sue, then back and for­ward be­tween them, ob­vi­ously no com­mu­ni­ca­tion or co-or­di­na­tion be­tween each, NBN it­self does not even ad­vise sub­scribers about ap­point­ments and can­cel­la­tion.

Gor­don Wal­lace

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