Samsung recalls mobile phone
SAMSUNG Electronics Australia have released a statement in regards to the recall of the the Galaxy Note7.
Samsung said they are committed to producing high quality products and the company take every incident report very seriously.
A spokesperson for Samsung said in response to recently reported cases of the new Galaxy Note7, they conducted a thorough investigation and found a battery cell issue.
There have been 35 cases reported globally, there have been no reported incidents in Australia. However, because their customer safety is an absolute priority, Samsung has stopped sales of the Galaxy Note7.
For customers who already have Galaxy Note7 devices, Samsung will provide a resolution of their choice, including a replacement, repair or refund over the coming weeks.
All Samsung Galaxy Note7 are affected, including ones sold in Samsung Retail Stores, Samsung Online, JB Hi-Fi, Harvey Norman, Good Guys and websites .
Galaxy Note7 Black - Open (SM-N930FZKAXSA)
Galaxy Note7 Black Telstra (SM-N930FZKATEL)
Galaxy Note7 Black Vodafone (SM-N930FZKAVHA)
Galaxy Note7 Black Optus (SM-N930FZKAOPS)
Galaxy Note7 Gold - Retail (SM-N930FZDAXSA)
Galaxy Note7 Gold Telstra (SM-N930FZDATEL)
Galaxy Note7 Gold Vodafone (SM-N930FZDAVHA)
Galaxy Note7 Gold - Optus (SM-N930FZDAOPS)
Galaxy Note7 Silver Retail (SM-N930FZSAXSA)
Galaxy Note7 Silver Telstra (SM-N930FZSATEL)
Galaxy Note7 Silver Vodafone (SM-N930FZSAVHA)
Galaxy Note7 Silver Optus (SM-N930FZSAOPS)