Complaints-handling process agreed
THE City of Wanneroo has adopted a process to handle complaints against elected members in relation to its code of conduct.
The process requires people who believe an elected member has contravened the code to send a written complaint to the chief executive.
The chief executive has to inform the mayor as soon as a complaint is received, or report to the council if the complaint is about the mayor.
The City will send acknowledgement of the complaint to the complainant and advise the elected member who the complaint relates to.
The chief executive will then determine whether to ask both parties to participate in informal dispute resolution with a mediation service and advise all parties if reconciliation is reached.
If not, the matter will be investigated by an external agency to determine whether a breach has occurred and the chief executive will provide a report to the council.