Lake­side guard makes mum ‘feel like crim­i­nal’

Joondalup Weekender - - News - Rachel Fen­ner

A MOTHER has said she felt like a “crim­i­nal” after se­cu­rity guards at Lake­side Joon­dalup Shop­ping City es­corted her from a par­ents’ room where she had gone to ex­press her breast milk.

A state­ment from the cen­tre said the par­ent­ing rooms are for the use of all par­ents, in­clud­ing moth­ers ex­press­ing milk, and apol­o­gised to the mother “for any hurt caused”.

Natalie Cramp said se­cu­rity would not leave the par­ent­ing room un­til she said she was leav­ing.

“I felt like a crim­i­nal be­ing shad­owed the whole time I was in the mother’s room,” Ms Cramp wrote on Face­book.

“When I told the se­cu­rity guard I was go­ing to re­port this, she said ‘I will es­cort you there’, to try to in­tim­i­date me from com­plain­ing.

“The fe­male se­cu­rity guard broke the law by open­ing the cur­tain ex­pos­ing me after I had al­ready shown them my breast pump out of the cur­tain.

“Then re­fused to leave me, even when I asked why I was still be­ing fol­lowed.”

The Lake­side Joon­dalup state­ment con­firmed se­cu­rity at­tended the par­ent room to per­form a wel­fare check.

This was due to an­other cus­tomer rais­ing con­cerns about an unat­tended woman en­ter­ing the room.

“Given cus­tomer safety is our top pri­or­ity, our se­cu­rity team re­spond to ev­ery call or com­plaint,” the state­ment said.

“At no time did se­cu­rity ask the mother to leave the room, nor was she es­corted out.

“We apol­o­gised to the mother im­me­di­ately and re­as­sured her that she is wel­come to use the par­ent­ing room at any time.”

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