New emails don’t go ping

Mac Format - - MAC SOS -

Q My Mail no­ti­fi­ca­tion sounds don’t work. They worked for two weeks and now, noth­ing. The No­ti­fi­ca­tions app, and Mail pref­er­ences, are cor­rectly set, but it doesn’t hap­pen. Have you come across this un­wel­come phe­nom­e­non? Roger Kean

A This is in­deed a long-stand­ing bug that dates back to Lion. It’s re­lated to sleep states and App Nap, but the pre­cise cause hasn’t been nar­rowed down yet.

I can give you a few workarounds. Turn off ‘Put hard disks to sleep when pos­si­ble’ in En­ergy Saver Pref­er­ences. If that doesn’t help, try us­ing Ac­tiv­ity Mon­i­tor to force quit the core­au­diod process (when it restarts, you may hear sev­eral no­ti­fi­ca­tion sounds played at once).

A slightly more long-winded tac­tic is to cre­ate your own no­ti­fi­ca­tion sys­tem. You can do this by cre­at­ing a Mail rule that runs an Ap­plescript, which in turn plays the

sound. Open the Ap­plescript ed­i­tor and type: tell ap­pli­ca­tion " Mail" to if (count of (ev­ery mes­sage of in­box whose read sta­tus is false)) is greater than 0 then

do shell script " af­play‘/Ap­pli­ca­tions/­tents/ Re­sources/New Mail.aiff’"

Save this as ‘New Mail’ in ~/Li­brary/ Ap­pli­ca­tion Scripts/com.ap­ple.mail. Now in Mail -> Pref­er­ences, cre­ate a rule that ap­plies to ‘Ev­ery Mes­sage’ and runs the New Mail script.

If you force-quit core­au­diod, OS X relaunches it but this might re­store the no­ti­fi­ca­tion sounds.

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