The best PC is a Mac…

Mac Format - - APPLEWORLD -

Ap­ple’s Macs have beaten Win­dows PCs in a key US cus­tomer sat­is­fac­tion survey for the 10th con­sec­u­tive year run­ning. Ap­ple achieved 84 out of a pos­si­ble 100 points in the Amer­i­can Cus­tomer Sat­is­fac­tion In­dex (ACSI) – six points higher than Acer and Dell, but down three points on its score last year. The survey in­cludes desk­top and lap­top PCs as well as tablets, which also saw de­clines in sat­is­fac­tion. “Ap­ple is still the lead­ing tablet brand in the US, but ac­cord­ing to ACSI cus­tomer data, the most re­cent gen­er­a­tion of iPads has not im­proved all that much from ear­lier ver­sions,” ACSI warned. As we went to press, Ap­ple was ex­pected to up­date its iPad of­fer­ing in Oc­to­ber.

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