Can I re­in­stall with­out the DVD?

Mac Format - - APPLETALK -

I’m try­ing to in­stall Mav­er­icks on a Mac­Book Pro with a new, blank hard drive (the old one died and was re­placed). I have a copy of Moun­tain Lion on a DVD, but I don’t seem to be able to in­stall it. If I go to Ap­ple’s web­site on my Win­dows PC, there’s no Mav­er­icks down­load but­ton. Am I ma­rooned with­out an OS? James Ifans You won’t see the down­load but­ton un­less you’re view­ing it on a Mac. You need to get at least Snow Leopard in­stalled in or­der to be able to down­load the Mav­er­icks Up­grade. Since your Moun­tain Lion in­stall DVD isn’t work­ing, you have two op­tions: if you know some­one else with at least Lion in­stalled, you could use DiskMaker X (diskmak­erx. com) on their Mac to cre­ate a bootable in­stall disk; al­ter­na­tively, you can call Ap­ple cus­tomer support (0844 209 0611) and give them the se­rial num­ber of your Mac­Book. If you ask nicely, they should agree to send you a DVD for what­ever ver­sion of OS X was orig­i­nally in­stalled on your Mac­Book. You can use that to boot­strap your­self back up to Mav­er­icks.

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