Can I reinstall without the DVD?
I’m trying to install Mavericks on a MacBook Pro with a new, blank hard drive (the old one died and was replaced). I have a copy of Mountain Lion on a DVD, but I don’t seem to be able to install it. If I go to Apple’s website on my Windows PC, there’s no Mavericks download button. Am I marooned without an OS? James Ifans You won’t see the download button unless you’re viewing it on a Mac. You need to get at least Snow Leopard installed in order to be able to download the Mavericks Upgrade. Since your Mountain Lion install DVD isn’t working, you have two options: if you know someone else with at least Lion installed, you could use DiskMaker X (diskmakerx. com) on their Mac to create a bootable install disk; alternatively, you can call Apple customer support (0844 209 0611) and give them the serial number of your MacBook. If you ask nicely, they should agree to send you a DVD for whatever version of OS X was originally installed on your MacBook. You can use that to bootstrap yourself back up to Mavericks.