Stop the search
Thank you for printing my letter on page 55 of MF280, and for Paul’s reply. The problem, however, has not been fixed by the recent 8.1 fix from Apple and I know at least four other people affected – all with different internet providers and on different exchanges – so I can pretty much rule out local problems.
The issue is that my iPad – which was replaced about 10 months ago by Apple, so we’re talking about a relatively new one, here – does not always go online when I input a search using Google. The blue bar comes across for about a quarter of the way and then stops, eventually with a message saying that the server has stopped responding. The iPhone 5s and my iMac in the same room are never affected. This has only started since I updated from iOS 7. To get around it I either do a complete cold reboot (which takes time) or I go into Settings > Wi-Fi and switch off Wi-Fi for about 30 seconds and then back on. This latter usually works – most of the time. I don’t really want to start changing my router settings because I don’t want to create other problems. Have you any ideas what can be done about it? David Simpson Matt Bolton says: I’ve actually seen this problem myself occasionally since we received your last letter, David. It was on my iPhone – I searched for something using the search bar, and it just didn’t load. It was the same as you described – the blue bar only loading to about a quarter. For me, it was only with Google searches in the search bar that this occurred, though – I got around it by typing in the google.com URL in full, which worked fine, and then searching using the box on the site, which also worked. I’ve only had it happen once or twice, but at least this workaround was less extreme than having to turn anything off and back on. For those it’s affecting more often, we have to hope that Apple fixes it soon.