Wel­com­ing en­vi­ron­ment

Mac Format - - SOCIAL SOCIETY -

Make your site or blog colour­ful and wel­com­ing and in­clude pho­tos of peo­ple and ac­tiv­i­ties from the group. Ide­ally, add a page just for sug­ges­tions. If it’s a Word­Press site, this could be one of the static pages, so it’s al­ways vis­i­ble from the home page.

If you’re go­ing to have a chat fa­cil­ity on your site, make sure it has a clear set of rules. If peo­ple say some­thing out of place, make sure they’re (gen­tly, but firmly) ad­mon­ished so ev­ery­one knows that there are stan­dards and it’s a friendly place.

You don’t have to al­low com­ment­ing on ev­ery page. If you so de­sire, you can turn off com­ment­ing if you sim­ply want

Make sure your chat fa­cil­ity has a clear set of rules; let peo­ple know there are stan­dards

to be able to use the site as an in­for­ma­tion re­source.

For new mem­bers, their mail­ing list sign-up email may be their first di­rect con­tact with you, so give them a warm wel­come. Emails you send out reg­u­larly should also al­ways be friendly. Men­tion mem­bers’ ac­tiv­i­ties and achieve­ments in your emails and blog posts to make them feel in­cluded. Ask peo­ple to let you know of things they need help with or re­lated projects they’d like you to pub­li­cise. If some­one’s taken on a par­tic­u­lar project, ask them to write it up for the group web­site or blog. Writ­ing from the first-per­son per­spec­tive is a great way to in­spire other peo­ple.

Ac­knowl­edg­ing ev­ery­one’s in­put will en­cour­age them to con­tinue con­tribut­ing and may also prompt other mem­bers to vol­un­teer their time.

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