Re­cover a lost de­vice

Mac Format - - PROTECT YOUR MAC -

The re­al­i­sa­tion that you’ve mis­placed your pre­cious iPad, iPhone or Mac is a stom­ach­drop­ping one. Is it lost? Have you left it some­where? Was it stolen? The first thing you need to do is iden­tify where it is – but be­fore you can do that, and while your pre­cious tech is safely in your pos­ses­sion, it’s time to make use of the ‘Find my Mac/iPhone/iPad’ fea­ture built into your de­vice. It’s part of iCloud, free to use and a dod­dle to set up – if you were dili­gent, you may have al­ready done this when first set­ting up your com­puter or mo­bile.

Mac users should open Sys­tem Pref­er­ences and se­lect iCloud, then sim­ply scroll down and place a tick next to ‘Find my Mac’ if it’s not al­ready present, click­ing Al­low when prompted. iOS users should open Set­tings and flick the ‘Find My iPad/iPhone’ switch to On. It’s also worth set­ting Send Last Lo­ca­tion to On, so if your iPad bat­tery dies, you’ll be able to find it even if it’s switched it­self off (as­sum­ing it’s not moved, of course).

Switch­ing this fea­ture on has three benefits: first, it helps you lo­cate your de­vice by show­ing you its lo­ca­tion on a map – it’s more ac­cu­rate for de­vices with GPS, while Wi-Fi only de­vices can only show you their lo­ca­tion based on the last Wi-Fi net­work they were con­nected to. If the de­vice is close by – say down the back of your sofa – click Play Sound to emit a loud re­peat­ing beep to help you track it down.

If you’ve lost a Mac, you can then ei­ther lock it re­motely with a six-digit nu­meric pass­code to pro­tect it, or go even fur­ther and choose Erase. This will wipe all your data and set­tings so is a pretty dras­tic op­tion. You get the same erase op­tion with iPhones and iPads, but in­stead of Lock you get to put your mo­bile into Lost Mode, which will dis­play a phone num­ber and mes­sage of your choice should some­one find your iOS de­vice and switch it on. Lost Mode is switched off sim­ply by en­ter­ing your iPhone or iPad’s pass­code.

iCloud will keep you in­formed as to the cur­rent sta­tus of your lost de­vice – through your web browser, but also by send­ing you email no­ti­fi­ca­tions when some­thing changes – you play a sound, for ex­am­ple, or when your de­vice ex­its Lost Mode (that way, if it wasn’t you who en­tered your pass­code, you can take fur­ther, more dras­tic ac­tion).

Log into iCloud

Log in to icloud.com with your Ap­ple ID and pass­word on any de­vice, then click ‘Find my iPhone’. Af­ter a short pause, you should see a map show­ing all your con­nected de­vices. Click the one you can’t find – if it’s close by, click the Play Sound but­ton to lo­cate it.

En­ter Lost Mode

If you’ve left your iPhone or iPad in a public place and can’t get to it, click Lost Mode in­stead. If it’s not got a pass­code, cre­ate one to lock it, then en­ter your phone num­ber (click Use Any­way if prompted) and a short mes­sage pro­vid­ing your con­tact de­tails.

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