Locked in a lo­gin loop

Mac Format - - APPLETALK -

My iPhone 5c reg­u­larly gets stuck in a loop of in­sist­ing on my Ap­ple ID and pass­word. I’m sure I’m en­ter­ing the right de­tails but the lo­gin pop-up just comes back again. Is this the fault of iOS 8.1? Sian Roberts

This can oc­ca­sion­ally hap­pen if your phone can’t connect to Wi-Fi. iOS no­tices it isn’t logged into iCloud and as­sumes that’s your fault. Un­for­tu­nately the con­stant pop-ups pre­vent you from man­u­ally con­nect­ing.

Pow­er­ing off the phone and on again will give you a few pop-free sec­onds for you to jump to Set­tings > Wi-Fi and join a net­work. If that’s not enough time, back it up in iTunes, dis­miss the pop-up, and it shouldn’t re­turn un­til the backup com­pletes, which gives you time to sort out the Wi-Fi. If you don’t have ac­cess to a net­work, do a full re­store. Sign into iCloud and the cy­cle should be bro­ken.

Newspapers in English

Newspapers from Australia

© PressReader. All rights reserved.