Spot­light re­fuses to search my emails!

Mac Format - - APPLE TALK -

On my iMac, I can no longer use Spot­light to find a par­tic­u­lar email or re­cip­i­ent. I’ve fol­lowed ad­vice from fo­rums and re­built my mail­boxes, but whilst this works af­ter the whole mail­box is re­built, it’s not re­tained; the next day the prob­lem re­turns.

Has an OS X up­date caused the prob­lem? Is Ap­ple aware of and fix­ing the prob­lem? Fraser Pithie

It’s hard to say whether a par­tic­u­lar up­date caused this, be­cause searches that find ‘the wrong things or noth­ing at all’ is one of those ev­er­green symptoms. Mostly this is caused by cor­rupted search in­dexes, hence re­build­ing the in­dex is a pretty good fix to start with.

If the Rebuild menu op­tion in Mail isn’t enough, try re­build­ing the whole Spot­light in­dex. Open Sys­tem Pref­er­ences > Spot­light and click the Pri­vacy tab. Click the ‘+’ but­ton and add Macin­tosh HD to the list of lo­ca­tions that Spot­light won’t search.

This causes OS X to dis­card its in­dex for that drive. Now se­lect Macin­tosh HD in the list and click the’ –’ but­ton. Spot­light will recre­ate the in­dex from scratch.

If you click the mag­ni­fy­ing glass icon on the menu bar, you’ll see its progress. This can take a long time to com­plete, but hope­fully it will avoid what­ever data­base glitch was caus­ing your Mail search in­dex to stop updating.

Re­build­ing Spot­light’s in­dex is a good step if searches fail to find what you ex­pect.

Newspapers in English

Newspapers from Australia

© PressReader. All rights reserved.