Who gave au­tho­ri­sa­tion?

Mac Format - - APPLE TALK -

Q iTunes pur­chases play on my iPad and iPhone, but iTunes on my Mac tells me I must first au­tho­rise the com­puter. It then says I must deau­tho­rise a com­puter to be within the limit of five, but my ac­count says just one is au­tho­rised. Mark Venn

A If you have bought mu­sic from mul­ti­ple iTunes ac­counts, each one will need to be au­tho­rised for that com­puter. Let’s as­sume that isn’t the case here and start by deau­tho­ris­ing all com­put­ers from the store ac­count you’re us­ing (Ac­count > View Ac­count > Deau­tho­rise All). Log in to your Mac as an ad­min­is­tra­tor, open iTunes and choose Ac­count > Au­tho­rize This Com­puter. If that fails, delete the folder con­tain­ing iTunes’ au­tho­ri­sa­tion lists. In Fin­der, choose Go > Go to Folder and en­ter /Users/Shared/SC Info. Trash this folder, restart your Mac and you should be able to au­tho­rise the Mac.

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