Ap­ple Mu­sic has messed up my iTunes li­brary


When Ap­ple Mu­sic first launched, there was a bug in iTunes ver­sion 12.2 that scram­bled your iTunes li­brary if you had pre­vi­ously sub­scribed to iTunes Match. This was sub­se­quently fixed in iTunes 12.2.1, but if you signed up for the free trial of Ap­ple Mu­sic be­fore that was re­leased, your li­brary will still be cor­rupted. If you see the wrong al­bum art, or you click one song and another one plays, then this is why.

Ap­ple of­fers a so­lu­tion to this prob­lem at http://ap­ple.co/1JgT6je which re­quires dis­abling iCloud Mu­sic Li­brary on all your de­vices as its first step. You then need to up­date all of your com­put­ers to iTunes 12.2.1 to en­sure the prob­lem is un­able to re­cur.

Next comes the un­for­tu­nate step of re­set­ting your iCloud Mu­sic Li­brary from one com­puter, which has the con­se­quence of re­mov­ing all of the mu­sic and playlists stored in it. You should, of course, en­sure you have a lo­cal copy of any songs you own that weren’t pur­chased from the iTunes Store be­fore you pro­ceed to re­con­struct the on­line li­brary. Af­ter re­set­ting the on­line li­brary, you need to restart iTunes in Safe Mode to re­store your li­brary (hold down ≈+å when open­ing iTunes). This has to be done on all of your com­put­ers, and af­ter­wards you should check that songs that were pre­vi­ously faulty – in how they were listed or which played wrong items – are now cor­rect, and then turn on iCloud Mu­sic Li­brary on all other de­vices.

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