In FaceTime, no one can hear me scream

Mac Format - - APPLE TALK -

Q Since I up­dated to Yosemite 10.10.4, FaceTime seems to be bro­ken. I can con­nect and re­ceive video per­fectly well, but there is no sound at the other end. I know the prob­lem must be at my end be­cause it doesn’t mat­ter who I call, I can hear them but they can’t hear me. I have tried boost­ing the bass and tre­ble us­ing the Boom app but that (pre­dictably) didn’t make any dif­fer­ence, so I unin­stalled it. Ian Lacey A Aha! Did you, by any chance in­stall Boom prior to the 10.10.4 up­date? Be­cause Boom in­stalls it­self as an in­put source in the Sound pref­er­ences pane, which means that other apps will try to take their sound in­put from that, in­stead of the mi­cro­phone on your Mac. If you unin­stalled Boom by just drag­ging it to the Trash, you need to re­in­stall it and then unin­stall it prop­erly us­ing the op­tion in its pref­er­ences.

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