Get help with the Apple Support app
Connect with support staff to get help with an Apple product in minutes
Apple support is legendary within the tech industry, and is widely recognized as the benchmark for customers who need help with products that are important to them. The Apple Support website ( support.
apple.com) is cleanly laid out and fairly easy to navigate, but there are still some hurdles to jump if you want to reserve an appointment or get direct help. The Apple Support app for iOS makes this all easier.
It detects the specific model of device you’re using and puts it at the top of the list of all your devices, though it also enables you to get help with others you have registered to your Apple ID. The app makes the entire experience of seeking advice quicker and more natural, in part thanks to the rapid process of drilling down through categorized problems which are described in plain language.