Sur­vey shapes fam­ily ser­vices

Manjimup-Bridgetown Times - - Times News - Ce­cilia Allen

MAN­JIMUP Fam­ily Cen­tre has con­ducted a sur­vey to un­der­stand which of its ser­vices helps the com­mu­nity most.

The data was gath­ered to co­in­cide with the cen­tre’s 40th birth­day next year.

Fam­ily cen­tre co­or­di­na­tor An­dre Foulon said al­though the re­turn rate for the sur­vey was “dis­ap­point­ing”, the feed­back was still ben­e­fi­cial.

“We sent out 2400 sur­veys and re­ceived 61 back in the mail,” he said.

“We also had 74 peo­ple take the sur­vey through Sur­vey Mon­key. To our sur­prise, of the peo­ple who re­sponded, 12 did not know we ex­isted and 16 re­sponded to not know­ing what was hap­pen­ing at the cen­tre de­spite up­dates through our news­let­ter, so­cial me­dia and ar­ti­cles in the pa­per.”

Mr Foulon said playgroup was the most pop­u­lar ac­tiv­ity at the cen­tre, fol­lowed by par­ent­ing talks such as child first aid and wa­ter safety.

He said the toy li­brary, taichi and child de­vel­op­ment groups, such as Lit­tle Chefs and Fuzzy Buzzy Bear Pro­gram, were also pop­u­lar.

Mr Foulon said the sur­vey showed more peo­ple wanted re­lax­ation and med­i­ta­tion classes, art and craft ac­tiv­i­ties and talks about fam­i­lies and teenagers.

“Se­niors also wanted to see more so­cial group ac­tiv­i­ties like af­ter­noon teas and board game days,” he said.

“Peo­ple were also in­ter­ested in see­ing more fam­ily out­ing ac­tiv­i­ties.

“We want to run and come up with pro­grams which are most rel­e­vant to what peo­ple want,” he said.

“We have to make sure we have skilled and qual­i­fied peo­ple to run them.”

Man­jimup Fam­ily Cen­tre sup­port worker Ruth Phillips with Katiya Whe­lan, who was awarded a voucher for par­tic­i­pat­ing in the sur­vey.

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