Survey shapes family services
MANJIMUP Family Centre has conducted a survey to understand which of its services helps the community most.
The data was gathered to coincide with the centre’s 40th birthday next year.
Family centre coordinator Andre Foulon said although the return rate for the survey was “disappointing”, the feedback was still beneficial.
“We sent out 2400 surveys and received 61 back in the mail,” he said.
“We also had 74 people take the survey through Survey Monkey. To our surprise, of the people who responded, 12 did not know we existed and 16 responded to not knowing what was happening at the centre despite updates through our newsletter, social media and articles in the paper.”
Mr Foulon said playgroup was the most popular activity at the centre, followed by parenting talks such as child first aid and water safety.
He said the toy library, taichi and child development groups, such as Little Chefs and Fuzzy Buzzy Bear Program, were also popular.
Mr Foulon said the survey showed more people wanted relaxation and meditation classes, art and craft activities and talks about families and teenagers.
“Seniors also wanted to see more social group activities like afternoon teas and board game days,” he said.
“People were also interested in seeing more family outing activities.
“We want to run and come up with programs which are most relevant to what people want,” he said.
“We have to make sure we have skilled and qualified people to run them.”
Manjimup Family Centre support worker Ruth Phillips with Katiya Whelan, who was awarded a voucher for participating in the survey.