NBN adviser warns of need to check services
DOING your homework is vital when considering a move to the National Broadband Network, independent adviser Mike Hendry warned on Friday.
Before signing up with a provider, check your speed at peak times and compare it to the “busy” speed the company promised, the South West Development Commission spokesman said.
He also advised checking what fees are payable and if you can keep your phone number.
“Be aware that not all providers have the same business model so some may provide a better service than others,” he said.
Some providers automatically sign unwary newcomers up to packages offering a download speed of just 12 megabits a second, similar to speeds over the old ADSL network, he said.
Mr Hendry’s comments follow an NBN information session in Bridgetown last week attended by about 20 people.
Marta Sandberg, who attended the Bridgetown workshop, said it was helpful in clarifying points including that promises of unlimited data were worthless with a slow connection.
“It seems you get what you pay for and there are no bargains,” she said.
She said it was also worth noting that if you switched to the NBN with a voice over internet phone service, the internet and phone would be disconnected during a power cut.
Mr Hendry said that where fixed line NBN services were available, the old Telstra network would be switched off in about 18 months. People in fixed wireless or satellite areas can keep their old phone line.