NBN ad­viser warns of need to check ser­vices

Manjimup-Bridgetown Times - - Times News - Karen Hunt

DO­ING your home­work is vi­tal when con­sid­er­ing a move to the Na­tional Broad­band Net­work, in­de­pen­dent ad­viser Mike Hendry warned on Fri­day.

Be­fore sign­ing up with a provider, check your speed at peak times and com­pare it to the “busy” speed the com­pany promised, the South West De­vel­op­ment Com­mis­sion spokesman said.

He also ad­vised check­ing what fees are payable and if you can keep your phone num­ber.

“Be aware that not all providers have the same busi­ness model so some may pro­vide a bet­ter ser­vice than oth­ers,” he said.

Some providers au­to­mat­i­cally sign un­wary new­com­ers up to pack­ages of­fer­ing a down­load speed of just 12 megabits a sec­ond, sim­i­lar to speeds over the old ADSL net­work, he said.

Mr Hendry’s com­ments fol­low an NBN in­for­ma­tion ses­sion in Bridgetown last week at­tended by about 20 peo­ple.

Marta Sand­berg, who at­tended the Bridgetown work­shop, said it was help­ful in clar­i­fy­ing points in­clud­ing that prom­ises of un­lim­ited data were worth­less with a slow con­nec­tion.

“It seems you get what you pay for and there are no bar­gains,” she said.

She said it was also worth not­ing that if you switched to the NBN with a voice over in­ter­net phone ser­vice, the in­ter­net and phone would be dis­con­nected dur­ing a power cut.

Mr Hendry said that where fixed line NBN ser­vices were avail­able, the old Tel­stra net­work would be switched off in about 18 months. Peo­ple in fixed wire­less or satel­lite ar­eas can keep their old phone line.

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