Protect personal information from scams
NBN is alerting the community to be aware of scammers asking for personal information and financial details.
With one in two Australian premises now able to connect to the nbn network, scammers are increasingly taking the opportunity to impersonate nbn and take advantage of consumers.
nbn chief security officer Darren Kane said to protect yourself from scams, it was important to be aware that nbn would never make unsolicited calls or doorknock to sell broadband services.
“nbn is the company building and operating Australia’s wholesale broadband network and as a wholesale-only company, we do not sell broadband packages directly to consumers.
“There are times when nbn may contact you directly as part of the network roll-out but this will never be to sell you a service.
“If you would like to make the switch to the nbn network please check if your area is ready for service, contact your preferred retail service provider and arrange a time to switch your service over.”
nbn advises the following steps be taken to protect yourself from scammers: Visit the nbn website to check if your home or business is able to order an nbn service and find the list of retail service providers available in your area.
To protect others, report scams via the SCAM-watch report scam page or by calling 1300 795 995.
Further information is available at www.scamwatch.gov.au.