Hard­ware store is a per­fect 10

McIvor Times - - NEWS - By THOMAS HINSS

HARD­WARE stores have been an in­te­gral part of re­gional land­scapes for decades.

They are cru­cial for lo­cal trades­peo­ple, and with­out them our DIY projects would be im­pos­si­ble.

Heath­cote Mitre 10 is one of these busi­nesses and has been run by its cur­rent own­ers, Teresa and Travis Tay­lor, since 2008.

‘‘When we first started we were along High Street but in October 2009 we moved to our cur­rent lo­ca­tion along Her­riot Rd,’’ Teresa said.

‘‘Once we first started op­er­at­ing out of this ware­house we didn’t think we would fill it, but we’ve man­aged to do that and grown ten­fold since the be­gin­ning.

‘‘So if we can keep ex­pand­ing to be able to of­fer the com­mu­nity an even more di­verse range of prod­ucts then that would be fan­tas­tic.’’

The busi­ness con­tin­ues to be in­de­pen­dently and fam­ily owned, pro­vid­ing the prod­ucts and ma­te­ri­als for all hard­ware needs.

‘‘We sell ma­te­ri­als from the floor to the roof, along with any­thing for the gar­den as well with our se­lec­tion of plants and fo­liage,’’ Teresa said.

‘‘We are open seven days a week to pro­vide for the com­mu­nity, as well as spon­sor­ing events and groups dur­ing the year as it’s just the right thing to do.’’

Heath­cote-born Neville Gil­more has been a part of the busi­ness for over 20 years, hav­ing worked un­der three dif­fer­ent own­ers and from two lo­ca­tions.

‘‘The growth I’ve seen this busi­ness have over the years has been huge, both in terms of the size of the store and prod­ucts we have along with the cus­tomers that come through the door,’’ Neville said.

‘‘One of the things that still amazes me is the why the de­mand for prod­ucts can change so dras­ti­cally so quickly.

‘‘One day you’ll have plenty of stock and no one wants it and then all of a sud­den they can’t seem to get off the shelves quickly enough.’’

Now liv­ing in Bendigo, Neville trav­els from there to work each day and said the at­mos­phere that the busi­ness has is dif­fer­ent to big­ger towns or cities.

‘‘The main dif­fer­ence I’ve found be­tween stores like ours and ones in big­ger com­mu­ni­ties is there’s more room for spe­cial­i­sa­tion when you’ve got a big­ger pop­u­la­tion to cater for.

‘‘You’ll have spe­cial­ists for the dif­fer­ent parts of out­door liv­ing, equip­ment and hard­ware whereas we have to try and cater for ev­ery­one all in the one place.’’

The evo­lu­tion of the trade with the rapid move­ment of tech­nol­ogy in the 21st cen­tury is some­thing that Neville has ex­pe­ri­enced first hand.

‘‘When I started we were us­ing sheets of pa­per to take down all of the sales we got, now it’s all digi­tised which shows how much things have changed even over the last few decades.’’

Mitre 10 on Her­riot Rd has ex­panded un­der own­ers Teresa and Travis Tay­lor.

Newspapers in English

Newspapers from Australia

© PressReader. All rights reserved.