Hardware store is a perfect 10
HARDWARE stores have been an integral part of regional landscapes for decades.
They are crucial for local tradespeople, and without them our DIY projects would be impossible.
Heathcote Mitre 10 is one of these businesses and has been run by its current owners, Teresa and Travis Taylor, since 2008.
‘‘When we first started we were along High Street but in October 2009 we moved to our current location along Herriot Rd,’’ Teresa said.
‘‘Once we first started operating out of this warehouse we didn’t think we would fill it, but we’ve managed to do that and grown tenfold since the beginning.
‘‘So if we can keep expanding to be able to offer the community an even more diverse range of products then that would be fantastic.’’
The business continues to be independently and family owned, providing the products and materials for all hardware needs.
‘‘We sell materials from the floor to the roof, along with anything for the garden as well with our selection of plants and foliage,’’ Teresa said.
‘‘We are open seven days a week to provide for the community, as well as sponsoring events and groups during the year as it’s just the right thing to do.’’
Heathcote-born Neville Gilmore has been a part of the business for over 20 years, having worked under three different owners and from two locations.
‘‘The growth I’ve seen this business have over the years has been huge, both in terms of the size of the store and products we have along with the customers that come through the door,’’ Neville said.
‘‘One of the things that still amazes me is the why the demand for products can change so drastically so quickly.
‘‘One day you’ll have plenty of stock and no one wants it and then all of a sudden they can’t seem to get off the shelves quickly enough.’’
Now living in Bendigo, Neville travels from there to work each day and said the atmosphere that the business has is different to bigger towns or cities.
‘‘The main difference I’ve found between stores like ours and ones in bigger communities is there’s more room for specialisation when you’ve got a bigger population to cater for.
‘‘You’ll have specialists for the different parts of outdoor living, equipment and hardware whereas we have to try and cater for everyone all in the one place.’’
The evolution of the trade with the rapid movement of technology in the 21st century is something that Neville has experienced first hand.
‘‘When I started we were using sheets of paper to take down all of the sales we got, now it’s all digitised which shows how much things have changed even over the last few decades.’’
Mitre 10 on Herriot Rd has expanded under owners Teresa and Travis Taylor.