How To Say No (And Not Sound Like A Jerk)
If you want a life outside your 9-5, you must master the most difficult word in the English language: ‘No’. Here’s how to refuse your boss without being given your marching orders
MH Hi there, Greg. How’s it going? Great. Look, I know you’re busy, but can you take this project on? Mckeown No. MH Excuse me? Mckeown What I mean is I’d love to help you. Can you tell me a bit more about it? MH It’s a big job for a big client. And I need it done by the end of the week.
Mckeown Okay. But I have to deliver on this other piece of work from the CEO. It’s critical. MH This is critical as well.
Mckeown I’m happy to tell the CEO that I need to reschedule, but I think we can find a better
way of approaching this.
MH Well, can’t you come in early for the rest of the week and get both done?
Mckeown Shall we pause and take a look at the work I’m doing now? Then we can discuss what you’d like me to de-prioritise so that I can take on this new task. MH You can’t get both done?
Mckeown If I don’t do a series of things for these clients, then yes, I can. But which of these do you think I should de-prioritise to do that?
MH Tell you what, Steve can do it instead. Have a good day.