Mercury (Hobart) - Motoring - - MOTORING -

The JD Power 2018 Ini­tial Qual­ity Study (re­sults above) cov­ered 75,000 new car buy­ers and 31 brands. Porsche’s 911 achieved the best in­di­vid­ual score, at 48 prob­lems per 100 cars (PP100). In­fo­tain­ment (au­dio, nav­i­ga­tion and com­mu­ni­ca­tion) causes the most prob­lems but driver safety as­sis­tance has been the fastest grow­ing cat­e­gory as mak­ers in­creas­ingly fit au­ton­o­mous emer­gency brak­ing, lane keep­ing etc. “Main­stream Ja­panese mak­ers are hav­ing grow­ing pains as they roll out new in­fo­tain­ment and driver as­sist tech­nol­ogy,” says JD Power’s David Amodeo. The 2018 Ve­hi­cle De­pend­abil­ity Study cov­ered nearly 37,000 own­ers of model year 2015 ve­hi­cles. Over­all de­pend­abil­ity im­proved by 9 per cent over 2017, the first time the in­dus­try score has im­proved since 2013. Lexus ranked best over­all for the sev­enth suc­ces­sive year. The two most com­mon prob­lems re­ported by own­ers were with voice con­trol recog­ni­tion and Blue­tooth con­nec­tiv­ity. Price and qual­ity are not nec­es­sar­ily re­lated. Mass mar­ket ve­hi­cles, which av­er­aged 143 PP100, are clos­ing the gap with lux­ury ve­hi­cles, which av­er­aged 136.

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