Men­tal health help at your fin­ger­tips

Midwest Times - - NEWS - Mitchell Wood­cock

Sup­port for peo­ple deal­ing with men­tal health is­sues in the work­place is just a fin­ger­tip away with an elec­tronic app de­signed by Black Swan Health.

YAp­pEE was cre­ated by the in­de­pen­dent, not-for-profit health ser­vice to help young peo­ple main­tain sta­ble em­ploy­ment and in­come through real-time men­tal health sup­port via a mo­bile de­vice.

Users can check in daily to help iden­tify and pre­vent is­sues in the work­place be­fore they es­ca­late.

The ser­vice in­cludes a coun­selling call cen­tre, run by Black Swan Health, to pro­vide real-time sup­port to par­tic­i­pants as they need it.

A spokesman from Black Swan Health said peo­ple liv­ing in re­mote ar­eas now had ac­cess to free coun­selling if they had a smart phone and in­ter­net con­nec­tion.

“All you do is check in with a red face and a YAp­pEE coun­sel­lor will call you within a max­i­mum twohour win­dow. You do not need credit on your phone, as we will call you,” he said.

“Be­ing an on­line re­source, YAp­pEE is not ge­o­graph­i­cally bound like venue-based coun­selling ser­vices and can as­sist young peo­ple with men­tal health and well­be­ing sup­port re­gard­less of where they are. YAp­pEE is also free to use, which re­moves the fi­nan­cial bar­rier that can of­ten pre­vent peo­ple from seek­ing ac­cess to men­tal health ser­vices.”

The spokesman said re­gional busi­nesses could also ben­e­fit from di­rect­ing em­ploy­ees to the app.

“It can of­fer to their em­ploy­ees when they face chal­lenges that could af­fect their per­for­mance or even their abil­ity to work,” he said.

“Sup­port­ing work­ers to main­tain their em­ploy­ment in re­gional ar­eas builds stronger com­mu­ni­ties by en­abling lo­cal busi­nesses to de­liver their ser­vices and re­duce the need for at­tract­ing po­ten­tial em­ploy­ees to re­mote ar­eas.”

Check in with a red face and a YAp­pEE coun­sel­lor will call you within a ... two-hour win­dow. Black Swan Health spokesman

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