Bet­ter com­mu­ni­ca­tion

Online tech­nol­ogy the way of the fu­ture

Mt Buller News - - FRONT PAGE - By PAM ZIERKMAHONEY

BULLER Ski Lifts (BSL) was rep­re­sented at a re­cent pub­lic in­quiry into the op­por­tu­ni­ties for peo­ple to use telecom­mut­ing and E-Busi­ness to Work Re­motely in Ru­ral and Re­gional Vic­to­ria.

BSL’s gen­eral man­ager, Lau­rie Blampied, and head of IT, Jonathon Cot­ter­ill, made a pre­sen­ta­tion to the par­lia­men­tary in­quiry on the needs and ac­ces­si­bil­ity of telecom­mu­ni­ca­tions on Mt Buller.

Mr Blampied and Mr Cot­ter­ill were just two of eight lo­cal com­pany rep­re­sen­ta­tives from across the Mans­field Shire to make pre­sen­ta­tions to MPs Paul Weller, Damian Drum and Ge­off Howard.

Each com­pany rep­re­sen­ta­tive out­lined how they used elec­tronic com­mu­ni­ca­tions within their busi­ness, the im­por­tance of ecom­merce and what the fu­ture held for them.

They also of­fered views on where the fu­ture lay and what they could do bet­ter if stronger and more ef­fi­cient com­muni- cations were avail­able.

“With more than 800 em­ploy­ees from across the world com­ing to work at BSL ev­ery win­ter it’s es­sen­tial that we con­tinue to em­brace and im­prove the way we use e-com­mu­ni­ca­tion and e-busi­ness.

“There are chal­lenges to over­come but with sup­port, we can en­sure that all busi­nesses across Mt Buller and sur­round­ing ar­eas are able to op­er­ate com­pet­i­tively in the mod­ern mar­ket.”

Also out­lined were the ben- efits of work­ing re­motely, ei­ther from home or an of­fice, with some say­ing they were ‘tree chang­ers’ liv­ing re­motely for a bet­ter life style.

At present BSL uses e-com­merce for online sales such as B-Tags, mar­ket­ing, staff re­cruit­ment, video con­fer­enc­ing, in­clud­ing Skype in­ter­views, train­ing and in­duc­tions, and as a means of com­mu­ni­cat­ing to em­ploy­ees with their ros­ter­ing and pay­ment ad­vice.

Mr Blampied said the compa- ny ex­pected B-Tag sales online to rise to around 30 per cent within the next year or two.

“The B-Tag is a good ex­am­ple of what we can do by em­brac­ing the ben­e­fits of tech­nol­ogy,” he said.

“It has rev­o­lu­tionised the en­tire way we trans­act with the guest and vastly im­proved the ser­vice we pro­vide.

“Skiers and board­ers move faster through the lift gates; they can use it as a debit card around the moun­tain and sim­ply reload it online when­ever nec­es­sary.”

“There are also ben­e­fits in the added se­cu­rity it pro­vides for our cus­tomers.

“If you lose your BTag and you are a First Tracks mem­ber, we can sim­ply re­place it.

“We have also seen that on the oc­ca­sion a par­ent loses a child, once staff are no­ti­fied we sim­ply search the child’s lo­ca­tion on the moun­tain via B-Tag pur­chases or lift ac­cess, and then re­unite the fam­ily very quickly.”

Black spots in mo­bile and in­ter­net re­cep­tion were high­lighted dur­ing the one day in­quiry meet­ing held at Mans­field Shire Coun­cil cham­bers at which the three politi­cians high­lighted the im­por­tance of the gov­ern­ment know­ing what is needed and per­haps what can be done in the fu­ture to im­prove ser­vices.

The in­quiry will be on-go­ing un­til the end of this year with a re­port ex­pected to be tabled in Par­lia­ment dur­ing the first sit­ting of 2014 in Fe­bru­ary.

SNOW IS FALL­ING: Just in time for the week of the Subaru Vic­to­rian In­ter­schools com­pe­ti­tions, more than 30cm of fresh snow has fallen across Mt Buller and Mt Stir­ling re­sorts bring­ing the depth to man made ar­eas of more than 80cm and nat­u­ral snow to 57cm. Among those en­joy­ing the fresh pow­der was Hugo Cole who was all smiles as he pre­pared to set off on his Alpine GS on Mon­day morn­ing, com­pet­ing in di­vi­sion five of the Boys events. More pho­tos page 14 and full re­port next is­sue.

PHOTO: An­drew Rail­ton

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