Mt Druitt - St Mary's Standard (East) - - CAREER ONE - Laura Tri­este MT DRUITT-ST MARYS STAN­DARD, Wed­nes­day, June 17, 2015

WHEN the fi­nan­cial year starts wind­ing down, Monique Grand­jean and her team of staff are pre­par­ing for the work­load to ramp up.

As a tax ac­coun­tant and of­fice man­ager for the Pen­rith branch of H&R Block, she helps hun­dreds of peo­ple and busi­nesses with their tax re­turns ev­ery year.

The in­flux of clients starts from the first day of July with peo­ple ea­ger to get their money back and con­tin­ues solidly right up un­til the last week of Oc­to­ber with the last minute dash to meet the dead­line.

“Peo­ple do not have to make an ap­point­ment to come and see us,” Ms Grand­jean said.

“We have an av­er­age of any­where be­tween 90 to 110 clients a day and about 10 to 12 com­put­ers run­ning ev­ery day just to cater for them.”

This pe­riod calls for hard work and longer hours, but it is a chal­lenge that Ms Grand­jean en­joys.

“There’s so much fun in it – you are al­ways on your toes be­cause it’s con­stantly chang­ing and we see so many dif­fer­ent types of clients,” she said.

“My favourite part is help­ing clients get the best re­turn that they can.”

Ms Grand­jean started with the com­pany as a ca­sual 16 years ago, af­ter com­plet­ing H&R Block’s in­come tax course.

“You need to get an 80 per cent or more course grade,” she said.

“I was plan­ning on do­ing two nights a week but I was lov­ing it so I went full-time.”

With tax re­turns and assess­ments to do all year round and con­stant cour­ses to stay up­dated, Ms Grand­jean said there is al­ways new in­for­ma­tion to learn.

“When I started in 2000, the in­di­vid­ual tax re­turn was only 10 pages and now it’s 14 pages,” she said.

Newspapers in English

Newspapers from Australia

© PressReader. All rights reserved.