Crude contractors caught on camera
WORKERS’ BEHAVIOUR LEADS TO A DISMISSAL
CONTRACTORS for Sydney Water sent to fix a leaking pipe at a Ropes Crossing home have been caught on camera urinating, looking in a letterbox and borrowing a neighbour’s hose without permission.
Krystyna Rooney said the contractors arrived to fix the pipe on August 4.
As she arrived home she noticed the pallets, which had been covering the hole over the pipe, were strewn on the front lawn.
“My husband decided to check the security footage to make sure the work was done on the pipe and not just someone moving the pallets,” Mrs Rooney said.
The Rooneys’ security system captured more than two hours of footage of the contractors, employed by ITS PipeTech, that shocked them.
In the first 15 minutes, one contractor can be seen grabbing a golf club from the work ute before taking several swings in the middle of the road. The other contractor is caught looking in the Rooneys’ letterbox, smoking and butting his cigarette out on the front lawn and urinating on the side gate.
The footage also captured the men looking around before finally deciding to enter a neighbour’s prop- erty to borrow a hose and its connection.
One of the men has been fired and the other has been reprimanded.
“It is disgusting, I feel so disrespected. They had no reason to look in our letterbox, no calling card was left,” Mrs Rooney said.
“I feel like if I were paying them, I’d be so upset.”
Mrs Rooney said she was disappointed by Sydney Water’s reaction when she called to complain the next morning.
“The woman I spoke to was lovely, and equally shocked by what had happened, but then when I final- ly got a call back all they could say was the workers had admitted to their actions and would be re-inducted,” she said. Mrs Rooney said Sydney Water also offered her a measly $30 rebate.
“They said as far as they were concerned the matter was closed,” she said.
She said the response from ITS PipeTech was “much more genuine”.
“Within an hour or two of me calling them, someone was at my door to apologise in person,” Mrs Rooney said.
Sydney Water civil delivery manager Tony Cannard described the workers’ behaviour as “completely unacceptable”. “We sincerely and unreservedly apologise to Mrs Rooney for the behaviour that she had to witness,” Mr Cannard said.
“We have also provided Mrs Rooney with a discount on her next bill.”
Mr Cannard said all contractors were fully aware of the standards expected when undertaking work on behalf of Sydney Water, and these were clearly not met.
Mrs Rooney said an ITS PipeTech representative called her soon after The
Standard was in touch to offer to make amends. Services delivery manager Craig Hartley said, “ITS PipeTech sincerely apologises for the unacceptable behaviour...”
Tradesman contracted by Sydney Water were caught on security camera urinating on a Colorbond fence and (inset) looking in a letterbox.