A HANDY SERVICE VIRTUAL OFFICE SOLUTIONS CONSIDER VIRTUAL
Miss calls and find that no one leaves a message? Want to appear more professional? Want to spend more time with friends and family?
Want to expand the business but can’t afford a receptionist?
Want to take a holiday but worry about losing business? TELEPHONES are to tradespeople what computers are to IT experts but what if you miss an important call?
“Not everyone leaves a voicemail and some people just go to the next person on the list,” Michelle Mills, the owner of Serviced Offices International, said.
SOI is one of a growing number companies offering virtual reception services for businesses that may not want or need a permanent secretary.
“We’re here to support the small guys like tradies and consultants,” Mrs Mills said.
The idea is to provide an address and a professional voice on the line for the times when tradies are up on a roof or busy fixing a sink. Secretaries are trained to know the ins and outs of the relevant business and deal with customer demands.
“It’s all well and good to advertise and get new clients but how will you manage the increase in calls?” Mrs Mills said.
There are options for fulltime, part-time or on-demand reception services.
Tradespeople can take calls when they are available and divert them to an SOI secretary when they’re not.
Mrs Mills’ company also leases office space. Options range from a permanent base to hot desks and temporary boardrooms for those important one-off meetings.