Mt Druitt - St Mary's Standard (East) - - TRADES+SERVICES - Re­becca Isaacs For more de­tails visit ser­viced.com.au

Do you:

Miss calls and find that no one leaves a mes­sage? Want to ap­pear more pro­fes­sional? Want to spend more time with friends and fam­ily?

Want to ex­pand the busi­ness but can’t af­ford a re­cep­tion­ist?

Want to take a hol­i­day but worry about los­ing busi­ness? TELE­PHONES are to trades­peo­ple what com­put­ers are to IT ex­perts but what if you miss an im­por­tant call?

“Not ev­ery­one leaves a voice­mail and some peo­ple just go to the next per­son on the list,” Michelle Mills, the owner of Ser­viced Of­fices In­ter­na­tional, said.

SOI is one of a grow­ing num­ber com­pa­nies of­fer­ing vir­tual re­cep­tion ser­vices for busi­nesses that may not want or need a per­ma­nent sec­re­tary.

“We’re here to sup­port the small guys like tradies and con­sul­tants,” Mrs Mills said.

The idea is to pro­vide an ad­dress and a pro­fes­sional voice on the line for the times when tradies are up on a roof or busy fix­ing a sink. Sec­re­taries are trained to know the ins and outs of the rel­e­vant busi­ness and deal with cus­tomer de­mands.

“It’s all well and good to ad­ver­tise and get new clients but how will you man­age the in­crease in calls?” Mrs Mills said.

There are op­tions for full­time, part-time or on-de­mand re­cep­tion ser­vices.

Trades­peo­ple can take calls when they are avail­able and di­vert them to an SOI sec­re­tary when they’re not.

Mrs Mills’ com­pany also leases of­fice space. Op­tions range from a per­ma­nent base to hot desks and tem­po­rary board­rooms for those im­por­tant one-off meet­ings.

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