CLIENTS FROM HELL

Ex­clu­sively for net: The lat­est in a se­ries of anony­mous ac­counts of night­mare clients

net magazine - - CONTENTS -

The lat­est in our se­ries of night­mare clients

Me: Here’s the de­sign for your busi­ness card. Let me know what you think, and once you’re happy with it I’ll send it to the prin­ter. Client: Oh WOW! That is fricken’ awe­some, man. Se­ri­ously. This is the best card that I have ever seen! Please print them ASAP so I can show them off to ev­ery­one. I was still a ju­nior de­signer, so I was pretty happy he was so ex­cited by them. I sent them to the prin­ter, and he picked them up. He con­tacted me soon after: Client: Oh, I wasn’t ex­pect­ing this. Th­ese are lame. Me: This is what you signed off. You said you loved it. Client: Th­ese are noth­ing like the ones that you emailed me. Me: I’m sorry that you feel that way. This is the same art­work that you signed off. If you tell me what’s let­ting you down, maybe there’s some­thing I can do to help. Client: Well, when I opened the email on my phone I was in a dark room and the de­sign lit up so brightly. I loved it. I wanted peo­ple to look at my busi­ness cards, see that shine and say ‘Oh, that’s hec­tic bro’. Th­ese are bor­ing and dull. You lied to me and sent me the wrong thing! Me: You do un­der­stand that your phone has a light be­hind the screen, and that’s why it was bright? Client: Re­ally? Where can I go to get busi­ness cards with lights be­hind them? How much do they cost? Me: The Ap­ple Store, and about $1,000 per card.

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