ERGON Energy is urging Bundaberg customers who rely on advanced medical equipment to have a plan in place for unexpected power outages, especially during storm season. This includes ensuring their contact details are up-to-date. Manager of customer operations Cloe Kernick said at this time of year everyone should be prepared for the disruptions storms can cause, particularly anyone whose health is reliant on electricity supply.
Ms Kernick said customers should register medical requirements with their electricity retailer or call Ergon Energy Network on 13 74 66 to ensure they can be contacted before any planned interruptions. Customers can find more information on how to prepare for power interruptions by searching for ‘life support’ at www.ergon.com.au.