COUR­TESY OUTSOURCED

North Coast Weekender - - Opinion -

RE­CENTLY, I had rea­son to com­plain to my tele­phone provider in Mel­bourne, and what was so as­ton­ish­ing was that my let­ter was outsourced to the Philip­pines.

I had a tele­phone call from them at 6.30am. Not a peep from Mel­bourne. Have we Aus­tralians be­come such cow­ards that we are not brave enough to deal with cor­re­spon­dence when it comes to com­plaints?

What a sad state of af­fairs. B. FRANKLIN, Ashby.

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