Going for broke
Last month I was at the seaside when I had an accident. My Nikon D7100 fell over the rocks and into a pool by the sea. After putting in a claim with my home insurance I had it repaired by a thirdparty company, but I received an error message when trying to shoot with it. Annoyed that I’d paid £100, I sent it back for them to look at again, and they told me they found no fault. But there’s clearly a fault, even when trying a new memory card. Should I let them attempt to sort it or send it to Nikon, even though I would be charged for this? I’ve already paid my excess and I’m not happy. What’s worse is I still can’t shoot anything without my Nikon. Argh! DuncanMeechan,viaFacebook We’re so sorry to hear you’ve been having problems with your repair. Contact your insurance company directly and explain the problem, perhaps suggesting the camera is sent to Nikon, and not an external company? If you feel you’re being unfairly treated, contact Citizen’s Advice (www.citizensadvice.org.uk) or the Financial Ombudsman Service (www.financial-ombudsman.org.uk).
Seascapes look beautiful, but don’t drop the camera!