Asking for a spot of Cruze control
Q: Ever since new the suspension on my Holden Cruze has rattled, especially over corrugations. Is this normal for this model, and if so is there any easy fix? Would fitting more pliable 17-inch tyres help? I have not mentioned my concerns to my dealer, but as the car is coming to the end of its warranty period maybe I should get my concerns on record. What do you think? Michael Morris, email. A: If it’s a metallic noise it could be a bush issue. If it’s a non-metallic thump then it could simply be noise of the tyres hitting the corrugations as they go over them. Fitting higher profile tyres could reduce the noise, but you need to be careful about affecting the speedo readout if you do change to a different profile tyre. I would certainly talk to your dealer about it.
Q: The Jeep Wrangler 2-door 3.8-litre in 2010 has been using on average three litres of oil between services. Each time I have the vehicle serviced I have to purchase an additional 3.6 litres to top it up. I have been in constant touch with the dealer I bought it from, Jeep Australia and the NSW Department of Fair Trading. Jeep Australia has told me that this is a normal amount of oil usage per 1000 km, which I find difficult to accept. My daughter has a 2010 Jeep Wrangler 2-door 3.8-litre and her vehicle uses between 100 to 200ml of oil between services. The warranty expired in March this year and the problem from my view is getting worse.
What can you suggest I do? Robert Spratt, email. A: As you have tried all avenues open to you, the dealer, the manufacturer and the consumer affairs people, the only course left open to you is to take direct legal action. Before you do, however, I would suggest you go back to the dealer and ask to see a representative from Jeep so you can sit down and discuss your concerns face to face.
Q: The automatic transmission in my 2010 Com- modore SV6 was replaced recently after developing a fault. Is this a known fault? Do you think I will have this problem again? Is fitting an external cooler an option? What mileage should the transmission be serviced? Roger Hector, Melton, Vic. A: There’s no widespread issue with the transmission, but like everything they can have troubles. Its impossible to say if the new transmission will give you any trouble, consult your crystal ball for that one. Fitting an external cooler won’t help if the cause of the transmission failure was related to overheating. In theory the transmission was filled-for-life at the factory and doesn’t need servicing, but auto transmission experts will tell you its wise to have the transmission regularly serviced, possibly once a year, particularly if you are towing.
Q: I was aware that my one-year-old Holden Captiva LX diesel 7-seater was leaking a bit of engine oil, however, after a closer in- spection via Holden, it’s also leaking water and transmission fluid around the engine area. It needs to have the engine removed and will be off the road for five to six days. Are you aware of this matter, or indeed has anyone else experienced this problem with the Captiva? Liam, email. A: There has been an issue with the front seal on the diesel engine and the seal is being replaced. The problem seems to be that the engine has to be removed to replace it.
Q: My 2009 Toyota Camry Altise 2.4 has just blown a head gasket after 130,000km. Just prior to its 30,000km service it had a complete cooling system failure at highway speed and had to be towed to the nearest dealer. The motor has never been the same since. I advised the dealer that this was the case in documented service notes, and that the motor had developed a ping, but we were assured everything was OK. It was raised