Rockin’ and rollin’ in Ford Territory
Q: The dreadful noise, shaking and rock hard bouncing was so bad in my new Ford Territory that I had to stop at the nearest Ford dealer. They said there was nothing they could do. It was so bad my wife had to rent a car to get the children home. The tyre noise is deafening and might be fixed with better quality tyres, but could you please recommend a solution for the shaking and bouncing? Keith Wright, e-mail. A: Your first stop should be at the dealer who sold you that car. Show him the things you’re concerned about and request something be done about it. If that fails to get a solution approach Ford directly. At the same time you could take it to a suspension specialist and have them check it over for you.
Q: The 3.6-litre SIDI engine on my 2011 VE Commodore Series 2 SV6 seems to be using a lot of oil. It’s only done 24,705km and was last serviced in August at 15,215km when everything checked out, but when I read that another reader reported problems I decided I would check. The car has no visible leaks and it was then parked on a level surface and the engine allowed to cool for 20 minutes. There has been no warning on the dash, but on checking the dipstick I found it dry and not a bit of oil, so I put in three litres and the dipstick registered that it then had a proper level of oil. What is your advice about this? Wes White, e-mail. A: We have had a few reports of oil burning with the Holden V6. To start with run a check of the consumption by topping it up and then checking it weekly for a period, say 5000km, and measure how much oil has been used. If it is high, as you suspect, take your findings to your dealer and ask for some action to be taken to fix it.
Q: My 2012 Hyundai ix35 Elite has static on several FM stations. I took it to my local Hyundai service centre last May to have them fix a few things, among them the radio sta- tic. They replaced the antenna, but it was no better. I was told the stations I listen to are small and their transmitters aren’t very strong, and there was nothing more they could do. It was suggested I should ring Hyundai Australia, which I did and I was told they would look into it. When I didn’t hear back I contacted Hyundai again and was told there was nothing more they could do. I told him about the Nissan Pulsar I traded in on the ix35 had better reception and a friend’s Kia Magentis picked up these stations better. I even offered to purchase a better radio if they had one, but was told there wasn’t one. Diane Tait, e-mail. A: We’ve had a few reports of poor radio reception on Hyundais. Your best course of action would be to consult a radio specialist who should be able to fit a better antenna.
Q: With reference to Michael Morris’s concerns over a rattle in front-end in his Holden Cruze (
17/05/13) on rough
roads I had the same problem withmycar. Mydealer replaced the top strut bush assemblies, which cured the problem and was covered under warranty. Robert Jackson, e-mail. A: Sounds like it could be a cure, but as you see from Alan Driscoll’s e-mail on the same subject there could be more than one rattle and more than one cure.
Q: Like Michael Morris ( 17/05/13) we had rattle in our 2011 Holden Cruze SRI. It was in the rear and sounded like a shocker knock when on unmade roads with corrugations. On a trip to the Flinders Ranges I noticed it stopped when I lightly applied the brakes, so when we got to Broken Hill the dealer there had a look. It was found the rear calipers had too much play in their slides. I thought about taking it up with Holden direct because I believe it’s an incorrect manufacturing tolerance. What do you think? Alan Driscoll, e-mail. A: By all means take it up