YOUR QUESTIONS ANSWERED
A big part of the job of a recruitment consultant involves building relationships with employers so that we have access to the market’s best job opportunities. This involves spending time in employers’ businesses, which is why we are not always at our desk to return phone calls immediately. Recruiters want to speak with suitable jobseekers, so apply for jobs that are relevant to your skills and experience.
Recruiters can sometimes be interviewing all day, leaving only a small window to return calls. We have a company policy that every caller gets a return call within 24 hours, even if it is a message from somebody else to acknowledge the call and advise of a delay. Very often, there is more than one person working on a file, so there may actually be others able to assist with your inquiry. While it can be difficult to receive a call back, try and make yourself known to them in other ways. Rather than calling, apply to a role they are recruiting to enable them to view your application or complete an online candidate registration via the company website. Through LinkedIn, engage and connect with recruiters allowing them to view your online profile. Above all else, always be professional.
While uncommunicative recruiters is a disappointingly common complaint, reputable firms will return calls within the day or, if the consultants are in back-to-back interviews or processing large volumes of inquiries, by the next day. You can expedite the response by being very specific about your query and the job to which it relates.
HOW CAN I GET A RECRUITER TO RETURN MY PHONE CALLS?
THE EXPERT ALEXANDRA ROSSER HEAD OF ORGANISATIONAL PSYCHOLOGY CONSULTING, STILLWELL MANAGEMENT CONSULTANTS
EXPERIENCED LISA MORRIS SENIOR REGIONAL DIRECTOR, HAYS
MID-CAREER JUSTIN HINORA EXECUTIVE CONSULTANT, HENDER CONSULTING
UP & COMING BELINDA SHADIAC TALENT ACQUISITION CONSULTANT