WORLD IS YOUR OYSTER
This sector is dishing up new jobs, Melanie Burgess writes
ONE in 10 new jobs is forecast to be in the hospitality sector, creating thousands of new opportunities for jobseekers with a flair for good customer service. The national cafe, restaurant and catering services sector’s turnover last financial year was $26.5 billion, a 4.1 per cent increase year-on-year, Australian Bureau of Statistics figures show. About $4.6 billion was based in Queensland.
Federal Government projections for the next five years reveal a need for an extra 40,100 hospitality workers – including waiters, bar attendants and baristas – as well as 16,800 chefs, 16,100 kitchenhands, 9700 cafe and restaurant managers, 6200 cooks and 4800 fast-food cooks.
Combined, they make up about 93,700 jobs, or about one in every 10 new Australian jobs forecast to be created between 2018 and 2023.
Restaurant and Catering Australia policy and public affairs manager James Coward says hospitality jobs are growing right across the country, with nowhere “immune to the skills shortages”. “We’ve seen significant growth in the skilled occupations – cooks, cafe and restaurant managers, and chefs,” he says.
Restaurant and Catering’s 2018 Industry Benchmarking Report reveals 48.2 per cent of businesses find it “very difficult” to fill positions for chefs and 41.1 per cent say the same for cafe and restaurant managers.
“It’s a combination of increased demand for the dining experience as well as increase in growth in domestic and international tourism,” Coward says.
Tourism Research Australia’s National Visitor Survey reveals an 11 per cent increase in spending on restaurant and takeaway meals by domestic tourists in the year to June, 2018.
They spent $11.1 billion during this period. Coward recommends people interested in hospitality work apply for an apprenticeship.
“We are really encouraging pursuing pathways through apprenticeships and pursuing long-term career paths in the hospitality sector,” he says. “You can travel overseas, there are opportunities to work for big businesses and you can translate skills from hospitality into other sectors and industries.”