IN­VEST­MENT A BIG DEAL FOR HINO

Owner Driver - - Truck Deals -

HINO AUS­TRALIA says con­fi­dence in its deal­er­ship net­work has been boosted by multi- mil­lion dol­lar in­vest­ments, spear­headed by FRM Hino in Tas­ma­nia and New­cas­tle Com­mer­cial Ve­hi­cles ( NCV) in north­ern New South Wales.

Hino Aus­tralia gen­eral man­ager of brand and fran­chise devel­op­ment Bill Gille­spie says the in­vest­ment be­ing made by the Hino dealer net­work is a clear sign of con­fi­dence in the brand.

“We’ve sup­ported our dealer net­work by pro­vid­ing strate­gic busi­ness plans and rolling out new ini­tia­tives to im­prove the Hino cus­tomer ex­pe­ri­ence,” Gille­spie says. “The in­vest­ment made by the whole dealer net­work shows strong con­fi­dence in the growth of the Hino brand na­tion­wide.

“The net­work ex­pan­sion is also a re­sult of the growth of parts and ser­vice de­mands, demon­strat­ing the ef­fec­tive­ness of our cus­tomer- fo­cused Hino Ad­van­tage suite of busi­ness ben­e­fits,” he adds.

The new NCV Hino deal­er­ship in Coffs Har­bour and up­graded FRM Hino fa­cil­ity in Launce­s­ton are strate­gi­cally placed in high- growth ar­eas to re­spond to an in­creas­ing need for com­mer­cial ve­hi­cle sales and ser­vice.

NCV Hino has com­mit­ted to an easy-toac­cess 4300- square- me­tre lo­ca­tion just off the Pa­cific High­way, ad­ja­cent to Coffs Har­bour Air­port.

NCV Hino gen­eral man­ager An­drew Newell says the new pur­pose- built Coffs Har­bour deal­er­ship will im­prove the avail­abil­ity of Hino ve­hi­cles, parts and ser­vice on the north coast of NSW.

“This lo­ca­tion is a huge op­por­tu­nity to sup­port light and medium truck busi­nesses. The in­dus­try is ex­cep­tion­ally di­verse in Coffs Har­bour,” Newell says.

“The new fa­cil­ity will be ded­i­cated to re­duc­ing down­time for driv­ers and busi­nesses, with an eight- bay work­shop and a 24- hour on- call ser­vice team at hand.

“A vast stor­age area in our ware­house also al­lows us to en­sure we have a read­ily avail­able cat­a­logue of parts at all times.”

FRM Hino man­ag­ing di­rec­tor David Mills says the de­ci­sion to ex­pand the lo­ca­tion of its head of­fice site comes af­ter sig­nif­i­cant in­vest­ment in the Devon­port branch.

“Since re­lo­cat­ing to our new Devon­port branch a year ago we have no­ticed a strong in­crease in busi­ness and all of our de­part­ments have been thriv­ing,” Mills says.

“Rev­enue is up thanks to an in­crease in re­turned ser­vice cus­tomers, and we an­tic­i­pate this will also be the trend for the up­graded Launce­s­ton branch. Plans are un­der­way for sim­i­lar ren­o­va­tions at our FRM Hino Ho­bart branch.”

The com­bined in­vest­ment in th­ese two deal­er­ships to­tals ap­prox­i­mately $ 5 mil­lion, and fur­ther in­vest­ments in other parts of the deal­er­ship net­work are ex­pected to help the to­tal fig­ure get close to $ 45 mil­lion by the end of 2017.

The up­graded Launce­s­ton branch opened in mid- Jan­uary, while the Coffs Har­bour deal­er­ship is an­tic­i­pated to be opened in the sec­ond quar­ter of this year.

FRM Hino man­ag­ing di­rec­tor David Mills stands out­side the Launce­s­ton branch, which opened in Jan­uary

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