BALLARAT VOTED TOP ISUZU DEALER
ISUZU TRUCKS, which claims 28 years of market domination in Australia, has announced Ballarat Isuzu as its National Dealer of the Year winner for 2016.
The award was announced during the 2017 Isuzu Australia national dealer meeting in March.
Ballarat Isuzu dealer principal Ian Deacon was there to accept the award.
Isuzu says the award is the latest highlight for a locally owned dealership that has consistently demonstrated excellence in selling and servicing new and used vehicles to the Ballarat region for more than 25 years.
Deacon says there was no secret to Ballarat Isuzu’s success, “just a lot of hard work”.
“It’s just making sure that if something needs to be done, then it’s done, and done in a timely manner,” Deacon says.
“We’re all focused on the one thing, which is making sure our customers are happy.
“There’s nothing big or overly exciting that is involved in that, it’s just making sure every little touchpoint the customer has is covered well.”
The Ballarat Isuzu team beat out tough competition from Gold Coast Isuzu and reigning back-to-back winner, Townsville’s Tony Ireland Isuzu.
Other award recipients included Webster Trucks in Tasmania who took out the Best Sales Dealer, Suttons Motors Arncliffe for Best Service Dealer and Peel Valley Isuzu in Tamworth which claimed the title of Best Parts Dealer.
Isuzu Australia (IAL) business planning manager and company secretary Paul Evans (left), with IAL MD and CEO Hiroshi Nishizaka and Ballarat Isuzu dealer principal Ian Deacon