SERVO’S GLOBAL AWARD
The team at Kingston Garage in Heatherton, Victoria must be commended after winning the global Shell award, Single Site Retailer of the Year – Licensed Markets, for a second time.
Business owner Ross Hallett says he was absolutely thrilled to win and said accepting the award in New York was just as sweet as winning in Paris two years earlier.
“To be the only Shell site in the world to have won the award twice and to have beaten 10,000 other service station sites across more than 40 countries is simply amazing,” Ross says. “We have a passion for what we do and believe that success comes down to good old-fashioned customer service,” he says.
The Heatherton site has been branded Shell for 53 years. After being named Country Retailer of the Year in Australia, Ross was competing against individual sites from countries where Shell operates under a licenced brand agreement including Japan, Brazil, Greece, Spain, Africa and the Caribbean, plus many more. All that’s needed now is for Ross to open a servo to suit heavy vehicles.