Ser­vice earns ac­cred­i­ta­tion

Pilbara News - - Business - Court­ney Fowler

■ Mawarnkarra Health Ser­vice in Roe­bourne has achieved yet another step to­wards ex­cel­lence, gain­ing full ac­cred­i­ta­tion from the Qual­ity Im­prove­ment Coun­cil for its best prac­tice ser­vice de­liv­ery.

The ac­cred­i­ta­tion re­quires health ser­vices to pass strict tests based on the qual­ity of their pro­cesses and poli­cies.

It’s the sec­ond ac­cred­i­ta­tion for the Roe­bourne-based health ser­vice this year af­ter it re­ceived an Aus­tralian Gen­eral Prac­tice ac­cred­i­ta­tion for its clinic in March.

Mawarnkarra com­pli­ance spe­cial­ist Kel­lene Hicks said the ac­cred­i­ta­tions demon­strated how far the or­gan­i­sa­tion had come since it was es­tab­lished al­most 30 years ago.

“Our latest ac­cred­i­ta­tion has given us in­de­pen­dent recog­ni­tion of how we’ve brought our fi­nance, hu­man re­sources, pro­grams and pro­ce­dures in line with best prac­tice,” she said.

“Staff at Mawarnkarra live and breathe the health ser­vice — even af­ter hours they are avail­able so the out­comes for Abo­rig­i­nal peo­ple in the com­mu­nity are al­ways im­prov­ing.

“From here we can only grow from strength to strength.” Mawarnkarra board mem­ber Jolleen Hicks said the board would con­tinue to im­prove out­comes for Abo­rig­i­nal peo­ple in the com­mu­nity.

“We want to be seen as the lead­ing healthcare provider in our com­mu­nity and re­spected by the Gov­ern­ment and other stake­hold­ers,” she said.

“The board is fo­cused on busi­ness im­prove­ment, not only through the ac­cred­i­ta­tion process, but also around how we en­able our­selves to de­velop our own pro­grams.”

Mawarnkarra chief ex­ec­u­tive Joan Hicks said the or­gan­i­sa­tion had many ex­cit­ing plans for the fu­ture.

“We’re look­ing at de­vel­op­ing a strat­egy around men’s Abo­rig­i­nal health and build­ing a well­be­ing cen­tre that of­fers ser­vices tar­geted at men who are cur­rently not ac­cess­ing clinic ser­vices,” she said.

“We will con­tinue to de­velop our own strate­gies specif­i­cally around the health needs of the Roe­bourne com­mu­nity.

“We want to show the rest of the re­gion how many good things are go­ing on in town and how much suc­cess we have en­joyed from in­volv­ing the com­mu­nity in the de­liv­ery of our ser­vices.”

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